Currenxie has still not done anything about a transafer of almost a quarter of a million US Dollars sent to an account they provided me. They claim that they are going to process a return of funds to me however after 5 days they are unable to provide any feedback and claim that they are yet to receive any feedback from CItibank their banking partner whom they deal with every day. I tried calling fro 5hours nobody answered and this was during their business hours, I sent almost 10 emails all of which we opened and I have screenshots of them opening them but nobody responded. The lack or urgency, the lack of communication and the non transparency is shocking. How do these people even have a license to operate???? I eventually got through by calling from a different number and then demanded someone higher up call me which was refused. I did inform them I was recording the calls and will be reporting them which I am busy doing. Currenxie are thieves and do not understand any sort of service delivery.
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Currenxie is a financial services company for the borderless economy. Our Global Account platform gives businesses a one-stop finance app for global growth. Features include a multi-currency digital wallet, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value technology, user experience, and service.
