I haven’t even received my online order because the parcel was sent to the post office instead of my specified residential address. Upon contacting the retailer, I was given an excuse about an 'attempted delivery,' which is false as I was home and ready to accept it. The post office said my issue lies with the merchant, and I agree. I specifically requested home delivery due to my disability. Why bother paying for home delivery if it doesn’t reach me? The company insists the issue is with the postal service, while the post office blames the merchant. My contract was with the retailer, and they need to ensure I receive my item as paid for. Once I arrange for someone to collect my parcel, I’ll be returning it and purchasing from a merchant that honors the delivery method I specified.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are an Australian based swimwear company offering a range of size inclusive swimwear
