Their refund policy is questionable. When I requested a refund, they attempted to negotiate a 10% refund while keeping the product, rather than offering a full refund. When I didn’t agree, they claimed their warehouse is in another country and can’t process returns from here. After two weeks of back and forth, I was given a 50% refund and still stuck with items that don’t fit. The quality of the products is also quite average.
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We are an Australian based swimwear company offering a range of size inclusive swimwear
