I had lost 750 EUR. The slots was giving me nothing. I did a last deposit of 200 EUR, go to a roulette table and won 1100 EUR. I made a withdrawal and they cancelled it. I had to verify my profile while it already was verified. I sent my documents again and withdrawl the money.My “vip-manager” told me that a withdrawl takes 72 hours, but because I’m a “vip player” and she is my manager, she can speed it up. It’s now 6 days ago and still received nothing and my withdrawl isnt processed yet.Now my vip manager ignores my message and if I e-mail cuscocasino they only tell me the same everyday. Like every mail I send, this is their answer“Please give the finance department a little more time, as they are still processing your withdrawal”The vip manager mislead me with the facts she spoke about fast withdrawls and she is able to speed it up. Otherwise I never played at this casino. People please watch out and don’t believe their respond on bad review with the fact they wants to find a solution. It’s all scam
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