I ordered a cushie sleeper sofa in October 2024. Not only did it arrive late but it was missing an essential cover component. After giving me several weeks of runaround trying to convince me that they had in fact set a cover I finally convinced them that they had not sent it to me. So they said they would send me a new cover. It never arrived. I am still trying to get the cover out of them but now they want to send a whole new sofa, which would be fine, but… they gave me 48 hours notice that they were going to come pick up on Wednesday between noon and 4 pm. Well I work full time, and I don’t have anyone to be home for them, so of course Wednesday came and went. Also, I am not going to give them the sofa that I paid for until they deliver a new sofa with all the parts. This is six months into this. I just can’t even believe how shitty the service has been.
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A Comfy seat for every moment together.
