custombobbleheads.com.au

3.5
3.5 Based on 44 reviews

We are a 10-year-old company established in 2012. We are committed to the research and mastery of skills in clay figurine products for 10 years. We strive to build and become a top industry seller, based on service, quality, and customer-orientation. Our ...

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NB13
Scam company, avoid at all cost.

This company took my money and sent the incorrect bobble head. As pointed out in reviews on sites like productreview.com.au, they send the product before sending through their final proof photo. When you complain they offer a 10% refund even though their policy states a full refund if the wrong item is sent(they never actually send the refund). They don't speak English so complaining over e-mail is an absolute headache. They clearly use another company and are the middle man so have no control over their products. They claim to be an Australian company but are actually located in Hong Kong. Scam company, avoid at all cost.

1
Date of experience: Nov 12, 2020

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Business Details

  • We are a 10-year-old company established in 2012. We are committed to the research and mastery of skills in clay figurine products for 10 years. We strive to build and become a top industry seller, based on service, quality, and customer-orientation. Our factory covers an area of 500+ square meters. We have 55 sample makers with more than 15 years of experience and 36 body makers with 8 years of experience.See more

  • email custombobbleheads.com.au@gmail.com
  • language https://custombobbleheads.com.au

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