customgardenrooms.com

5
5 Based on 65 reviews

Custom Garden rooms are a bespoke Garden room Company based in Telford, Shropshire. We specialise in providing Custom Garden rooms, Annexes and Veranda with a clear focus on excellent build quality, design and customer service....

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Vicary L.
Garden Pod 6 plus

I wanted an office that was functional, energy efficient, was built from materials that would stand the test of time, and would look amazing. I had assumed that I wouldn’t get everything I wanted but then I came across Andy and Jason from Custom Garden Rooms and their new invention, The Garden Pod. This ticked all my boxes so I made contact and placed my order.I’m an engineer by trade so I’m all about the detail, the finite detail! Andy was very accommodating and explained the whole process to me which put me at ease. I wanted to improve the longevity of the pod so I asked Andy what they could do and they proposed using a composite decking and cladding, and although this was more cost it was something I was willing to go for. I also wanted to soften the inside of the pod so Andy proposed an acoustic wall panel which would make the pod look very posh indeed. Choosing samples was a doddle, Andy did all the hard work for me by providing samples of materials. All my choices had been made, the Pod was in production, now all I had to do is wait until installation date.On the day of installation, and more specifically the ground screw installation, we hit a snag. The ground was too hard with bedrock less than 1 metre down. This wasn’t a problem though, as Jason was prepared for this eventuality and quickly organised for an alternative foundation option, which was the use of precast concrete blocks. To prevent any delays to the pod build Jason and his team came on a Sunday to lay the concrete block foundations and then returned the following day to start the build. Now this was quite a big build, it wasn’t just the pod but 35m2 of decking to boot. Jason and his team had 5 days to complete everything.I was dubious at first, with so much to do in such little time, would they be able to deliver? My doubts soon faded though, Jason’s team were outstanding, and being an engineer and working in the Civil Engineering industry it takes a lot to impress me, and these guys did just that. They were courteous, clean and tidy, polite, very very hardworking and worked such long hours. Jason’s team smashed it out the park and I was so grateful.The Pod Andy and Jason have built for me has exceeded my expectations in every way. If you’re ever contemplating a Garden Pod then I couldn’t recommend Andy and Jason from Custom Garden Rooms highly enough. It’s a shame that I have to rate them 5 out of 5 as in my view they deserve 10 out of 5!!!!

5
Date of experience: Jul 22, 2024

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