customportraitshop.com

4.9
4.9 Based on 159 reviews

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Average Rating

4.9

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5

159 Reviews

5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Amber Benak
Nina painted 3 of my cats, one that had passed. I did not like the colors and sent better photos and

Nina painted 3 of my cats, one that had passed. I did not like the colors and sent better photos and she nailed it. I asked her to put a halo above the one that passed and it brought tears to my eyes. She took her time and made sure I was happy with the final product and I couldn't thank her more!

5
Date of experience: Feb 25, 2026
Natalie Arney
I haven’t received my product yet but the picture I was sent is gorgeous! I love it so much AND the

I haven’t received my product yet but the picture I was sent is gorgeous! I love it so much AND the customer service is amazing! It is always nice supporting small businesses especially ones with amazing owners

5
Date of experience: Feb 10, 2026
ana elizabeth
Mel was so nice!!! She gave me recommendations on how to print and where to print to get the best ou

Mel was so nice!!! She gave me recommendations on how to print and where to print to get the best out of my purchase! I received my drawing within 48 hours & had the opportunity to make any changes needed! no changes needed to be made, since it was absolutely incredible!! 10/10 experience!

5
Date of experience: Feb 09, 2026
Sarah Alexis
I shopped around quite a bit to make sure the seller I chose was going to be a good one - that being

I shopped around quite a bit to make sure the seller I chose was going to be a good one - that being said, I’m so happy with my decision and love my custom portrait! The quality is beautiful and the turnaround time was super quick. The seller was also incredibly helpful—answered my questions before I purchased and made an edit for me afterward without any problems. I definitely recommend and would order again!

5
Date of experience: Feb 07, 2026
Sid F.
Impressive First Experience with Their Artwork

This was my first order with them, and I am truly impressed by their craftsmanship. The artwork is of high quality, beautifully illustrated, and skillfully created. The contemporary style is clean and visually appealing, with meticulous attention to detail evident in every piece. Overall, it was an outstanding experience, and I would highly recommend their services to anyone seeking quality custom art.

5
Date of experience: Jan 03, 2026
Braden Long
A thoughtful gift delivered quickly

I gave this as a gift to a friend who recently lost their beloved pet. The turnaround time was just 48 hours, and the portrait turned out beautifully. I will certainly be coming back for more!

5
Date of experience: Dec 17, 2025
Jemima
Extremely disappointing quality and size!

The quality is awful, and it’s not even on canvas. I feel like I wasted my money! It's way too small for what I paid. It doesn’t resemble the characters at all. I regret choosing this service instead of a more reputable one. Avoid getting a portrait done here; it feels like a scam!

1
Date of experience: Dec 06, 2025
NightHawkHD10
Absolutely love it!

I'm thrilled with my pet portrait! The team was incredibly responsive and helped me make all the necessary adjustments to achieve perfection! I'm gifting this to my dad for Christmas, and I'm sure he'll adore it! Thank you so much!

5
Date of experience: Dec 06, 2025
AT18
Very disappointing quality

The quality is really poor. It's not on canvas and feels like a total waste of money! I'm quite frustrated. It's too small for what I paid. It doesn't even resemble the style I expected. It was my mistake to choose a different service. Avoid them for this type of portrait; they won't deliver!

1
Date of experience: Dec 06, 2025
Gwendolen Price
Outstanding service from the team

The support I received was outstanding! I made several requests for changes to the portrait, and they were incredibly accommodating, executing my requests perfectly! I'm extremely satisfied with their service and the final product!

5
Date of experience: Dec 05, 2025

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