I am writing to report an issue with two withdrawal transactions that are showing as “Payment Successful / Paid” in the app, but the money has not been credited to my bank account.Below are the transaction details:Transaction 1Withdrawal ID: 640290669Amount: 4600Date: 02/02/2026Request Time: 22:21System: payok-upiTransaction 2Withdrawal ID: 640247949Amount: 3190Date: 02/02/2026Request Time: 21:09System: payok-upiBoth transactions are marked as successful in the system, but I have checked my bank account multiple times and have not received either amount.
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Cwinz is a licensed online casino operated by Capitanos Games Ltd. Offering casino, live dealer, and sports betting, Cwinz delivers secure payments, fair play, and exciting entertainment across global markets.
