I am writing to report an issue with two withdrawal transactions that are showing as “Payment Successful / Paid” in the app, but the money has not been credited to my bank account.
Below are the transaction details:
Transaction 1
Withdrawal ID: 640290669
Amount: 4600
Date: 02/02/2026
Request Time: 22:21
System: payok-upi
Transaction 2
Withdrawal ID: 640247949
Amount: 3190
Date: 02/02/2026
Request Time: 21:09
System: payok-upi
Both transactions are marked as successful in the system, but I have checked my bank account multiple times and have not received either amount.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cwinz is a licensed online casino operated by Capitanos Games Ltd. Offering casino, live dealer, and sports betting, Cwinz delivers secure payments, fair play, and exciting entertainment across global markets.
