Our companies experience with Cynosure has been terrible from the minute we handed over a check for $75k for a device that was deceitful marketed. We were approached by two fast talking salesmen who claimed that the device could treat acne scarring and hyperpigmentation in ALL skin types. It was not until after the device was delivered and during training that we were told that it could bot be used in darker skin tones to treat hyperpigmentation. We contacted their legal team who basically blew us off. Their higher ups were rude and disrespectful and their post sales support was even worse. We have not seen a support rep in our office for years now and getting one to show up is impossible. After the sale and with some more research we found other stories of shady Cynosure salespeople. If you're thinking of buying one of their products, please don't. They can change their name to Hologic or whatever they want but it's still the same management and scumbags that are running the show. Google their devices and see how many class action lawsuits there are against the company for false claims. They're are the worst and I would advise everyone to steer clear.
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