d8superstore.com

3.7
3.7 Based on 20 reviews

...

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PF15
DO NOT WASTE YOUR MONEY. MARK IS A LIAR & NEVER ANSWERS MESSAGES WITH AN HONEST STRAIGHT FORWARD ANS

Absolutely the worst site I have ever had to do business with in my life. I placed my order on September 1st. The sites shipping policy is 24hours after the order is placed they ship it. After a couple days went by I sent a message asking when my order would be shipped. I never received an answer from a rep named Mark. He marked my ticket as resolved & never said 1 word about my order. I sent another message & asked why my order was marked as solved when it was still processing & had not been shipped. After Mark told me 2 separate times that my order was processing I never heard another word. I contacted them 1 more time & asked where my order is that it had been over a week since I placed my order & it still says processing. Just to show how pathetic this site is & how unprofessional they responded by saying the product was out of stock & sent a refund after lying to me numerous times stating the order was processing. DO NOT TRUST THEIR CUSTOMER REP NAMED MARK. HE IS NOTHING BUT A LIAR & NEVER ANSWERS QUESTIONS ABOUT ORDERS. He always answers your question with an evasive answer that tells you nothing. DO NOT TRUST THIS WEBSITE THEY ARE 100% UNPROFESSIONAL & THEY LET THEIR SITE RUN WILD DURING HOLIDAYS & HAVE NO CONTROL OVER ANYTHING. THEY COULD NOT EVEN FILL 1 SIMPLE ORDER!!!!

1
Date of experience: Sep 07, 2024

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