their first quote was insanely high. pushiest salesman I've ever met (named kai). He did finally give a reasonable price, so i signed up... over the next few days, he kept coming back, having me constantly saying i had to re-sign documents. wasting hours of my time... retrospectively, i should have told him to get out!The worst part is, he was supposed to send me the photos he took, so i can give them to my insurance company. he never sent any photos.I've emailed him multiple times, he does not have the courtesy to even respond. it seems that once he has your signature, he doesn't give a damn about his customers.Had I known how badly they treat customers after they sign on, i would have kicked his butt off my property immediately.NEW UPDATE, THEIR LYING MANAGER, XAVIER CLAIMS "We were unable to locate an account under your name to review the details of your situation. So that we can better assist, please reach out to us directly at 855-322-3552 (option 1). This way, we can identify your project and ensure you receive the dedicated support you deserve."WTH... I JUST HAD THE ROOF INSTALLED LESS THAN 2 WEEKS AGO, NOW THEY ARE CLAIMING THAT I DON'T EXIST... I GUESS IT IS TIME TO USE MY LEGAL PLAN AND RETAIN A LAWYER, AND FILE A COMPLAINT WITH THE BBB!
Claim your business profile now and gain access to all features and respond to customer reviews.
