This company is NOT a client of our company. They used to supply a service to our company. They were a pretty good service while we willingly paid for the service. Once we decided we no longer needed their service they REFUSED to cancel the service. Even after MANY emails saying we wanted the service canceled they refused or made it impossible to cancel. Logging into the account to turn off auto-renewal IS NOT available. Only after their feelings were hurt by our harsh language about how corrupt they are, they decided to add a link to the account to cancel auto-renewal. BUT, they shut down our log in access and required us to agree to continue service in order to log back in. They continued to refuse to stop auto-renewal and threatened to bad mouth our company because their feeling were hurt. Ultimately, we had to file a complaint with our bank and our bank agreed with us and the bank refunded our money.Buyer beware, this company may offer a decent service, but when you no longer need the service they make it impossible to cancel and WILL NOT refund your money, even when you have not used the service or ask for a refund, ON the day they charged you.
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Dacast is the first online video platform with a complete SaaS (Streaming as a Service) approach. It offers a suite of features through cloud computing that include high definition live broadcasting, on-demand video, and paywall integration. Paywall integration is handled by a unique payment system inside the player and generates viewer login details. The platform is white-label, allowing companies to build their streaming needs on top of DaCast and embed on their site with no ads.
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