I would strongly advise caution when buying from Dace Car Supermarket due to their extremely poor after-sales service.When I purchased my vehicle, I was told I would receive 6 months’ warranty. However, when the paperwork came through, the warranty company only had 3 months logged. The salesman at Dace had simply handwritten “extra 3 months” on my warranty document, but this was never properly issued.Since discovering this, I’ve tried calling Dace on multiple occasions and even sent two emails. To date, I’ve had no response, no acknowledgement, and no resolution. Their lack of communication is deeply unprofessional and shows a complete disregard for customer care once they’ve made the sale.It’s very disappointing to have been misled about the warranty and then ignored when trying to get the matter sorted. Based on my experience, Dace Car Supermarket do not stand by their promises, and I would not recommend buying from them.
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