dacemotorgroup.co.uk

4.8
4.8 Based on 160 reviews

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Keith Morris
Avoid Dace Motor Group at all costs.

Avoid Dace Motor Group at all costs.I bought a BMW X6 from them in December 2024, and within hours I flagged a fault. BMW later confirmed the vehicle had an undisclosed aftermarket ECU map which caused major injector damage. The repair bill? £4,781.32, left entirely to me to deal with.To make matters worse, the warranty expired three weeks early, blocking me from claiming for a steering fault. I wrote repeatedly, sent a formal complaint, and gave deadlines. They ignored every single message.In my experience, Dace Motor Group sell cars with hidden modifications, leave customers to face thousands in repair costs, and then bury their heads in the sand when challenged. Their behaviour is dishonest, unprofessional, and utterly disgraceful.I am now escalating to the Motor Ombudsman. If you value your money and your peace of mind, do not buy from this company.

1
Date of experience: Dec 23, 2024

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