This is by far the worst garage to ever purchase a car from!!!I recently purchased a Seat Ibiza from Seat Dales in Scorrier.After picking up the car I noticed immediately 2 issues which were a cracked windscreen and also a cracked headlight! I then messaged the car salesman who I dealt with and he said it could be sorted which I was fine with. I then had my guard up about the car and my gut was telling me something was off so I took it to a garage to be checked.After going to the garage they immediately told me I had been miss sold and to return it ASAP!At the garage they found, bubbling paint work and rust on the right wing!!Further to this there was GLASS IN THE DOORS!! Clearly showing that the vehicle had been in an accident and they hadn’t even bothered to hoover the glass out!! Or worse… to tell me it had been in an accident.They then pooped the bonnet to realise that some bolts weren’t even bolted down so if I were to get into an accident the repercussions would be devastating!Finally, checking the MOT on the vehicle, there were major discrepancies including incorrect mileage!! After seeing all this, I went straight back to the dealer where they told me I can’t return the vehicle!! Which they were VERY wrong. Under the consumer rights act, I had 14 days to reject the vehicle (I had the car for 3 days at this point) Adam Sparks was rude and clearly wanted to get rid of me as I wasn’t happy. Both Adam, and the sales manager discriminated me against both my age and gender and saw me as an easy target to sell this VERY faulty and quite frankly unsafe vehicle. If you see MW18 LVL on their forecourt DO NOT purchase!!! STAY CLEAR
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Dales have a great selection of used cars in Newquay. If you need a used car then visit us for quality second hand cars in Cornwall
