Place an order (Order no. 1371494)on Dec 15, 2024 but nothing is received (Jan 3). Try to cancel the order but they said they will ship the products. Fedex status: "Label Created" since Dec 20, 2024. Why charge us Fedex Priority International rate when you don't have the products ready?Update (Jan 7, 2025): Package received.Received a message from Charlie, the CEO of Dango, about the update on the delivery. The package arrived today. Although it was too late to be a holiday gift, the quality is good. Friendly reminder: About 20% of the total amount was charged for customs fees in Canada and the handling fee from FedEx.
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At Dango Products, we want to tell extraordinary stories through good design and user experience though everyday carry products.
