I ordered products from Danni and Toni directly and waited for them to ship. While waiting, I decided to order similar products from Amazon as they would arrive sooner. I emailed Danni and Toni and requested a cancelation. Within hours, I recieved a notification from Danni and Toni that order had shipped. Then an email apologizing that the order could not be canceled because it had shipped. Shipping details said it still took 2 days before package was actually picked up by carrier. In the meantime, I tried the Danni Toni gel strips from Amazon. I followed instructions carefully. All seemed well until about 3 days in and gels started to lift. My Danni and Toni order finally arrived, but I already knew the product didn't hold up to it's claims. Additionally, they sent something different than I ordered. Danni and Toni's refund policy states that unopened items can be returned for refund with prior approval within 14 days of receipt. I have reached out multiple times with no response from Danni and Toni. I continue to recieve promotional emails and requests that I review the product, but no effort to address my return concerns. It seems suspicious that when I requested to cancel, customer service responded promptly denying the request and saying the items had shipped, but when I need a return approval, customer service is silent for over a week now.
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Shop premium semi-cured & high-tech gel nail strips by Danni & Toni. Made of high quality real gel, your fingernails will never be damaged and colors will last for a long time. Paired with a 6w UV nail light, DT self-adhesive nail wraps are perfect for women, children, and everyone who loves flexible and fun nails.
