I ordered a pair of shoes in September with a date of 10/3 delivery date. At first, they were responsive via email and was apologetic that I had not received my shoes. The tracking said it was (snd still is) in Flushing, New York. I assume there never were any shoes. However, when I started to demand a refund, they said to contact USPS and get a refund from them because it was "out of their hands". I tried to contact USPS, but it was not working. They ended up saying that I should be getting an updated tracking number but that never happened either. Then I started to email them again and they stopped responding. I went on my banks website and reported it as a fraudulent transaction. Luckily, my bank refunded me within 24 hours for the whole amount. Don't use this website!
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