darksidedevelopments.co.uk

4.6
4.6 Based on 21 reviews

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S Roberts
An expensive reseller of parts

An expensive reseller of parts. Arrogant and unprofessional email support.Did I mention there price's are ludicrous?If you want diesel performance there are other options available. Call around and you'll be surprised how much money you can save. Remember, expensive reseller. That doesn't mean there parts are better it means they buy them and upsell them to you.*Update* had an email from darkside ultimately requesting the review to be removed as they see it as unfair. That's absolutely acceptable to request as I also see some things they do as unfair and there welcome to there opinion as I am.The egr blanks are available else where at an extremely lower price and yes they are also made from the same material. I have both in front of me. I will also play devil's advocate and defend them and say the darkside gaskets are better but the ones provided in the "alternative" website are 100 percent acceptable.However the price tag isn't.There prices aren't a myth it's known well inside the diesel performance community that there good at what they do and it's also known to be extremely expensive with alternative options from other bigger players charging less.The YouTube ads are relentless and I understand there marketing budget after being a customer.I don't not recommend them I just advocate you do a little research and save the extra money for some more mods!😄Ordered a sensor that said on the website it was available. After ordering I was told it's out of stock and there would be a delay and it's my fault for not reading and understanding the difference between "available" and "in stock" it's actually funny the snotty reply I received.The item I purchased before the sensor was an egr delete kit and the instructions were just awful. Really lazy.Had to email back and forth to confirm something simple but needed to check and who better to ask after paying just a premium?!? Maybe more time on the small details would at least justify the silly price. Isn't like it's packed well either so I'm struggling to figure out where the value is.I guess I'm paying for the YouTube sponsored videos😄**Update after reply**I placed the 1st order unaware of the cost and felt foolish. The second order was for a customer whom needed a sensor asap. I ordered the sensor as you listed it as AVAILABLE and I payed around £7 in delivery for Next day. You then emailed me saying it isn't in stock and even admitted in a later email you were rude due to high email volumes from customer. (Can't imagine why...)So I politely requested a refund on the delivery as the customer shared the same opinion as me. You completely declined to refund the postage, were rude and I left it at that. Weeks later I came here to share my experience and opinion. Hope this explains the 2 orders.Also worth mentioning I said the exhaust gaskets were a better quality and this may be true but the one provided from dark side is leaking. It's the gasket that goes with the plate to the intake manifold (egr delete)The gasket has failed a smoke test.I don't think dark side are in any position to be telling someone that other businesses upsell when there doing something no one else is. The numbers are the facts and if you bother checking you'll not be one of there "happy customer"🙊Darkside do you in house manufacturer the egr delete kits ? Very interesting question with regards to the upsell percentage.

1
Date of experience: Jan 01, 2026

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