Be prepared to wait at least 24 to 48 hours for a reply to your email (no phone support) and as I have experienced, contacting them in the morning of a Friday, and getting a reply back on a Tuesday.Your problems are always worded and replied in a way that it is your inexperience as a trader (I have 15 years), and it was your fault.I was done when my stop in a trade I was in was hit, and other Brokers I use ( such as Interactive Brokers) where nowhwere near it. I emailed them, and they eventually replied, and said that their tick data was correct. So myself, a big broker and well known security data sites were wrong? Then I had to delete my credit card to avoid paying their ridiculous 1% transfer fee to withdraw my money. I phoned my bank, and they stressed they (my bank) were not recieving this 1%, but the company I was transferring the money from was. And their commision rate is not the best. There are much better.
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Darwinex offers a brokerage and asset management infrastructure that powers trading talent and connect it with investors.
On one side, we offer Traders an infrastructure where they can trade and transform their trading strategy into an investable index to attract capital and collect performance fees.
On the other, we provide Investors with thousands of indices from talented traders, with transparent costs and supported by our powerful risk engine.
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