Dave and Buster’s… what is there to say? The arcade was genuinely fun. The food? Surprisingly good. But the moment it came time to cash out tickets, everything fell apart.My friend had nearly 10,000 tickets stolen — yes, stolen — by management. He had earned those points fair and square from a machine that continuously prompted “Spin Again,” clearly encouraging continued play. When the machine stopped awarding points and he went to redeem them, the managers refused to honor the ticket total. They chalked it up to a "mechanical error" and refused to take responsibility. No apology. No solution. Just a cold dismissal and a wiped balance.That’s not a business. That’s theft. No different than a rigged casino that gets upset when you win too much. This wasn’t an honest mistake — it was corporate pickpocketing.Check your employee logs. You’ll find the truth.
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Dave & Buster's is an American restaurant and entertainment business headquartered in Dallas.