We had the pleasure of purchasing our lovely new home through David Cosby CS&EA, which was a fabulous experience despite not being the "fee paying" part of the transaction for them! Gareth Powell was excellent for the initial part of our purchase, excellent detail in the viewing, answered all questions we had and any that he didn't know the answer to, he went and found the answer and came back to us very quickly. Even down to recommending next steps for us based on our own situation and giving us some information that would help us secure the property.At this point we were largely handed over to Natasha following our offer being accepted, who I can only describe as superwoman for us. Not only did she act as the intermediary between solicitors for our purchase but went far above and beyond by getting involved with our sale as well, trying to push things along and keep the chain moving when our own estate agent seemed totally un-motivated to do so. We reached the point where I would speak to Natasha for updates or further information/advice instead of our own estate agent as we knew where progress would be made! Natasha didn't have to do this, this should have been the responsibility of our estate agent, but to ensure the best service for her clients and for us as the purchasers, she did it anyway.I can't thank Gareth and Natasha enough, our family are now in our fantastic new home in our lovely village location that we had been searching for. Their communication was fabulous, we felt valued and more than just another property transaction to them, we felt like they both actually cared.So thank you both! If we look to move at any time in the future, we know who we will be reaching out to for selling this house.
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David Cosby Chartered Surveyors & Estate Agents are regulated by the RICS. We operate a Professional Estate Agency and our professional Surveying and Property Law experience helps us to provide an unrivalled service.