When visiting into the DCShoes.com website, there is a pop up that says "Free shipping on your first order" if you are willing to provide your email address. After doing so, I placed an order and surprise NO FREE 2-DAY SHIPPING! I reached out to customer service who told me that it's not free shipping on your FIRST order, it's on your next order. When I mentioned that it was clearly stated as your FIRST order, and quoted the website word for word and stated that was false advertising, I was told you had to wait 2-3 days for a magical unique code and then I could place the order. If I have to wait 3 days for a 2-day shipping code, why would you need the damn code in the first place? Super poor customer service. Even worse, the shoes I purchased are $1 cheaper on Amazon and I would have gotten 2-day shipping for free with Prime anyway!
Claim your business profile now and gain access to all features and respond to customer reviews.
