Beano subscription delivery is hit & miss. Weeks can go by and it arrives then suddenly they stop being delivered. The staff are always friendly and will arrange to send out. However replacements can take 10 days. (No idea why!)Called today to chase up a missing copy to be told that policy has changed and now instead of replacements they will add on another week to the subscription. As I explained to the customer service advisor, my son doesn’t want a ‘free week’ he wants the Beano that they advertise is the previous weeks copy!If it was easy to buy in a shop then I would scrap the whole thing. The inconsistency is shocking.
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