dcthomsonshop.co.uk

1.5
1.5 Based on 51 reviews

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AC50
Stylist Magazine - Disgraceful and Deceptive

Stylist Magazine - Deceptive auto-renewal of “free” subscription.As an apology for an extremely late notice event cancellation that I travelled into central London for, I was offered (in writing over email) a FREE subscription to Stylist +. I subscribed via the website with the free of charge code they gave.I recently went through my transactions and discovered 2x mysterious £35 charges. There was no communication or receipt around these DC Thompson charges. Through Google research I discovered that Stylist is a DC Thompson publication and realised that the charges must be related to this “free” Stylist + subscription that they had deceitfully auto-renewed and charged me for!I contacted them and apparently they will not refund despite the communication trail that I had an FREE subscription and that the 14 day cooling off period does not apply to them. Disgraceful behaviour. I will proceed with chargeback and report to Better Business Bureau and Trading Standards. I encourage others to do the same - as evidenced by other reviews, this is common practice by this fraudulent company. The original email from Stylist below:I wanted to reach out regarding the cancellation of the preview screening of ‘I Hate Suzie Too’. Sincere apologises for the inconvenience and disappointment which this has caused. Unfortunately, due to this being a Sky Christmas special, the event will not be rescheduled. We at Stylist, would like to offer a free online subscription of our Stylist Extra platform. You will have access to exclusive long reads, short stories, interactive events with our Editors, videos, podcast, advice from The Honest Boss and Billie Bhatia plus our monthly online interactive career clinic. You’ll also receive The Stylist Sunday Supplement email every week and unlock access to Stylist magazine online every month. In order to access your free subscription, please click here and enter 9bgr at the checkout. I have made sure to also include your selected plus one’s to this email, so they also have access to the online subscription. Thanks again for your understanding and please don’t hesitate to get touch with me if there are any issues.

1
Date of experience: Dec 28, 2024

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