The website says these lamps are in stock, and usually ship 2 business days later. I placed my order on Friday, December 12th; Pay Pal payment was made the same day. I called on Thursday December 18th to ask when the lamps would ship, and was told that they were in shipping and should ship Friday the 19th. I called on Monday December 22nd, and was told that the lamps shipped, and I should receive a shipment tracking number that evening. I called December 23rd, since my account still showed the order as "Processing" (not shipped), and was told that the lamps were in shipping, and should ship the next day. It had now been 12 days since the order was placed and payment was made for these lamps. I requested cancellation of the order, and a refund. Very poor customer service. Update: After I requested on December 24th that they NOT ship my lamps (and they provide a refund), they ghosted me, then shipped the lamps on December 29th, which was 17 days after they took my order when the website showed the lamps as in stock and should ship in 2 days. I requested PayPal assistance on the 24th, but they denied my claim once the shipment was made. Such a horrible experience. Roy was the person's name who I spoke with at Decor Price. He is rude and lied more than once. Steer clear from this place; pay a little more elsewhere to avoid extreme ulcers and frustration. I ended up ordering from Lamps Plus; they shipped my order the same day!
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Decorprice is Google trusted store offering lowest prices for all your home decor fixtures. Decorprice offers low price guarantee, free fast shipping and No Tax. Trade pricing for interior designers and contractors.