If I could give 0 stars, I would!! PLEASE DO YOURSELF A FAVOUR AND AVOID THIS WEBSITE.Honestly, I wish I had researched this more before ordering.I ordered a Paw Patrol Tower for my son's birthday. It's claiming to be like the Nickelodeon one in UK store. The images on the website are advertising it as such! A button on the tower= noNormal size as per image = no Normal looking Paw Patrol characters= noThis is nothing like what was advertised. However, the "company" are offering 40% partial refund, or for me to pay full shipping 25-50E to potentially get a full refund if they agree! This is against their own policy which states: 'Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, DecorsDeluxe will cover the return shipping costs.'What a scam... Also, the address sent to me via email to return the item is different to the one on the website. The reviews on the item are all very similar (AI generated or something very dodgy is going on!) DO NOT TRUST THIS COMPANY, ITS FAKE! I am contacting my bank for a chargeback and Trading Standards.
Claim your business profile now and gain access to all features and respond to customer reviews.
