Beware of hidden costs and lack of transparency with this company.They charge you without any breakdown or invoice, and it was simply a surprise on my bank statement.I requested a refund for the documents that never arrived. Their customer service (Toby) was horrible. Once I requested refund for undelivered deed poll her response was that they didn't get anything returned by Royal Mail. She simply came up with a response about the number of customers they have snd etc (as another reviewer mentioned) instead of addressing the issue of refund.More people should share their experience and review of this company so that people don't lose money like I did.
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Comprehensive information and advice about how to officially change your legal name by Deed Poll. For a postal application pack, call our Helpline on 0333 444 8484 between 9am and 6pm, Monday to Saturday.
