1 year and I’ve harvested 3pence according to Myenergi and Octopus . Basically the system doesn’t produce electricity or the CT doesn’t work (current reader ) so if I am harvesting electricity it’s been going free to the grid. My electricity bill is £127 per month for two of us -Feb (although we have a new gas boiler for heating and hot water) and we are both at work 5 days a week. I was holding back the last £500 until I knew the system was working, but Kate persuaded me to pay it against my better judgement. Now it’s impossible to get anyone to get my system working even though i have Scott’s and Ryan’s WhatsApp’s , they are massively understaffed . One time Ryan told me he had to go to Exeter from Kent and back just to replace some batteries. Why would they not subcontract this out when they cannot cope? All the staff are friendly enough but overstretched. So frustrated that I emailed and threatened them to take the lot out and give me back my £10k back -seems that doesn’t phase them ! No response except “we will sort it. “The panels are like 14 months old and past their prime .If it was a brand new car you would simply return it , right!My brother recommended them , but now he’s moved and used another company because of my experience . Worst £10 k I’ve invested
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