I originally had a quote a year prior where I was investigating water cooled solar panels, however this years quote - I was ready to progress, Rod's quote was great and detailed and we worked to get the solution I was happy with.An install date was earmarked - I did receive a phone message from Kate to say that she would provide support leading up to the project but unfortunately did not get her direct contact number so was unable to call back when I had further questions. Fortunately I dipped back to sales person Rod's details and got in contact with the firm that way therefore maybe a corporate Company signature and contact details on all emails would be handy! Then so it seemed, I heard nothing in the lead up to say it was still going ahead until I reached out and spoke with David who explained the installation plan and timeline (I later understood he was the MD). The overall job did overrun - but it was ok - combination of unfortunate traffic woes and the fact my house was a bit more than a standard construction house, so the electrical installation took longer. I feel the Company maybe doing a lot of business across the UK so I was pleasantly surprised my installation kept together in one job lot and not get delayed.Throughout the onsite activity, I found every single member of the onsite team to be fully professional, pleasant/courteous, hard working, tidy & efficient. David's enthusiasm for the solar industry and technology shines through his team members: Ritchie (roofer - very important job!), Johnny to assist Ritchie, Scott on the second day assisting David (although I understand Scott is the man to go to for all things technical support...), Tommy the sparky (he had quite a chunk of work to do - so spread over two days), Kate during the installation making sure I was happy at every stage and then finally concluded on the final day with Mick - to wrap it all up and make sure all things electronic spoke to all things electronic which subsequently provided me with the amass of information available through the online portal of the inverter manufacturer - I am still digesting the enormous quantity of data.The total experience to day one of being Plugged in to the sun is amazing, smashing and thoroughly content with the Deege Team. Thankyou. The first day of weather was cloudy overcast and rain... c'mon weather - let the sunshine in!Maybe I revisit a long term review after I have had time with the system.
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