Overall a good result, but took some perseverance to get there (still well worth the effort for what our system delivers!).The Deege Solar sales experience to design the Solar and Battery system we wanted went very smoothly, we all my questions were answered promptly, and this gave us confidence we were choosing the right overall system.When the fitting date arrived, all progressed well with fitting the 22 solar panels (8.47kWh system) with 2 batteries (13 kWh capacity) was up and running in 3 days. (It took a little longer than standard, since we were also fitting the EPS option, to allow off grid operation during any blackouts.)The one follow-up fix with a fixing rail on the roof was dealt with promptly and resolved in a couple days from been reported. Getting the final MCS Certificate fully issued, took much longer than expected, partly due to National Grid requiring our system to be LIMITED DOWN to 3.68 max export at any given moment. (Most systems wouldn't need this limitation in place, but we'd deliberately sized our system much larger to be more self sufficient in winter - and it's really paying for itself now).The one person I'd like to call out for going above and beyond is Brittany (in the back office installations team), who ALWAYS did what she said she'd do, with regular updates along the way. Our system installation all the way through to getting paid for exported electricity had some delays/hurdles, but without Brittany assisting along the way, I might have lost my sanity. THANK YOU Brittany!!
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