We have had panels, batteries and an EPS system installed (5 circuits on an additional consumer unit which was not straightforward to implement). The system install started on the date promised and is fully operational, giving us benefits. We can also continue to run our home for up to two days, including the gas heating system, should we experience a power cut.We live in the north of England and the install took longer than anticipated. Some of the problems were of Deege’s own making and some weren’t. However they stuck with it until the job was finished – even though this meant an additional trip north after a weekend. We had four different people on site at various times and all seemed competent at what they were doing. They cleared up well after the job and the install looks immaculate.I was a little concerned about what to expect having read some of the reviews on Trustpilot. This led me to get involved and review what was happening during the installation and chase beforehand to ensure expectations were managed. I also kept a close eye on the routing of cables to ensure ascetics, where appropriate, were as we wanted them. If I had not done this there would have been some avoidable rework. Dave (managing director) was excellent and did what he could to solve any problems incurred during the installation and to get the job finished asap. I can understand why some dates slip as unforeseen difficulties on one job can have a knock-on effect to another although I suspect the vast majority of jobs run smoothly.I also learned a few things through the process of how Deege work. I thought they would order parts well ahead of the job and hold them in stock (after all they had my deposit). It seems that they buy the parts from wholesalers as they need them and this can lead to problems. I think if this had been explained and there was some communication in the days and weeks leading up to the installation I would have been less nervous.Other aspects of the company, given Deege’s size, have impressed me and I would happily recommend them. A relative of mine had their installation done a week later and was very impressed. Although his job was late it was completed in two days and is working well.Overall the product seems excellent. The people who came were very professional and knew what they were doing and were all pleasant to deal with. As with many small growing businesses problems can occur and Deege stuck with the problems we incurred, solved them, and delivered well. I’m pleased we went with Deege.We are yet to receive our ‘certificates’ and other paperwork. I will update this review if there is a problem here.
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