I have just signed up to have solar panels and battery storage installed. I had to pay almost £4000 deposit which I did by bank transfer. I have had no confirmation or receipt and emails to admin are unanswered. I am left with the extra stress of worrying that the money has gone to the wrong account, or I’m the victim of a scam. If it’s not a scam, it would appear to be a very unprofessional company, who care very little about customer service.My next step is to contact Which? Legal Services to find out my legal options.
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