Initially i found the sales process good, no pushy sales people and questions answered in a timely manner. Unfortunately i wasn't given an expiry date on the quotation given and when I placed an order several months the prices had increased substantially. I found this a little unfair but proceeded anyway.Our initial install was further delayed with little notice and lack of parts was cited, however a week before our second planned date we were contacted about their lack of permission from the elec board to proceed further at this time, which proved they weren't ready for the first install date 6 weeks earlier. After them last minute changing our design in a rushed phone call just to achieve permission, and no discount offered for the downgrade in equipment I lost faith/trust in their knowledge and capability and cancelled the order. Over 1 month later they still havent returned the deposit nor will they respond to emails, phone constantly rings out as engaged. I would advise against ordering with this company as it is such a large investment, they dont seem to be able deliver nor abide by their own T & C's.
Claim your business profile now and gain access to all features and respond to customer reviews.
