Knowledgeable sales team, receptive to own research and keen on explaining both jargon and why some decisions are better than others. No pressure-sale tactics, genuinely recommended what was needed and the best way to achieve it. Installation had some scheduling niggles outside their control, but well managed by the team. Panels went up very quickly, and wiring decisions were well thought out. A few technical tweaks after installation were resolved in the next days, with the team receptive to feedback. Proposed equipment is of top quality (Hyundai Panels, Growatt Inverter and batteries), and Deege’s premier relationship with Growatt is reassuring. As equipment warranties are long-term, it’s also reassuring that Deege is a big enough company to be around for the long term, but not big enough to have lost that drive for really good customer outcomes. Sometimes the team can be hard to reach via phone, which is a tad frustrating - perhaps a slightly better telephone system could help. Nonetheless, apart from the niggles above, it was a complex project made to look simple by the team, and the 5 star rating is fully deserved. We’re looking forward to many years of savings and maybe helping this blue dot just a little bit. We would unreservedly recommend Deege for your solar project.
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