Terrible experience with this garage , blatant disregard for any issues after something goes wrong , will not enter into any negotiations they instructed a solicitor straightaway before even exploring issues, which seemed a bit suspicious won’t take calls and asked me not to go to the sales office ! Stated we had no consumer rights and won’t disclose documents going down the ombudsman route now but they aren’t engaging with that either. Potentially will cost me a £15k loss honestly don’t bother with them. Ruthless after point of sale , will probably proceed to court. I wouldn’t trust them and will be sure to never do any business with them again
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A Brief History...
Established in 1988 by Chris & Pauline Manship employing 2 technicians' concentrating on general repairs, tuning and MOT'S. After trading for 12 months we decided to specialise in the service and repair of the Volvo brand. Later that year we employed a Volvo trained technician and a Volvo trained parts/service Manager bringing a wealth of knowledge and systems laying the routes for the next millennium.
Over the next 19 years we have built up an impressive stock of quality used Volvo’s. Also our workshop is now on-line to Volvo for our information and diagnostic needs. We have a good relationship with Volvo and they accept we have our place in the arena of selling and repairing Volvo’s. Our prices are usually more favourable than the Volvo Dealers because being a medium sized family business we can keep a tight reign on our spending, although we always invest in our business with good technicians and latest equipment.
Terry Manship is now starting to lead the way in the business with Chris standing on the side lines with his wealth of knowledge and experience. So Terry can now look forward in taking this business on for another 20 years.See more
