The rep we talked to refused to answer simple questions like what rate, points, and origination fee. He initially quoted a really good rate and kept dodging our questions about points. Ultimately it turned out that it had thousands of dollars of fees higher than the other lenders we were talking to. All of this was separate from title fees and other standard closing costs, but he acted like we didn’t understand this. Other lenders laid out multiple options and did not make us repeat our questions many times over. Our rep was so incompetent I have trouble believing he wasn’t intentionally using these tactics to be dishonest.
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Welcome to Defy Mortgage, your modern lending partner with solutions designed to meet your unique needs. Our goal is to provide a secure, efficient, and personalized loan process that sets new standards in the industry.
At Defy, we believe in taking an innovative and holistic approach to assessing your unique needs — enabling us to offer mortgage options tailored specifically to your individual needs. We are driven by a passion to challenge the status quo and create a new era of lending that puts the power in the hands of borrowers.
Obtaining a mortgage should be an empowering experience, where borrowers feel confident, informed, and in control every step of the way. Our streamlined and secure technology, combined with our customer-centric methods, forms the cornerstone of our superior borrower experience. Whatever your situation, you’ve come to the right place. We’ll handle the rest.See more
