degustabox.com

3.6
3.6 Based on 181 reviews

Your surprise Degusta Box • Enjoy 10 to 15 surprise products, many are completely new to the market! • Receive your Degusta Box every month filled with goodies. • All for much less than you would pay in the shops!...

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Justine H.
Zero ability to contact customer service

I ordered the advent calendar but it arrived smashed and leaking over my floor (and the rest of the calendar was ruined). I contacted them for a replacement, sending photos. After ten (TEN!) days, they replied asking for photos in a different format, which I sent. Since then, radio silence, no refund and it doesn't look like I'll be getting a replacement in time for Christmas.There is NO way to contact this company. Their phone lines are disconnected, they do not reply to web forms, Facebook messages or emails. I have had to resort to a chargeback with my credit card company.This has all the hallmarks of a company in serious financial trouble - I would advise against using it unless you are VERY covered with your credit card.

1
Date of experience: Nov 28, 2024

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Business Details

  • Your surprise Degusta Box
    • Enjoy 10 to 15 surprise products, many are completely new to the market!
    • Receive your Degusta Box every month filled with goodies.
    • All for much less than you would pay in the shops!

  • language https://www.degustabox.com/en

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