degustabox.com

3.6
3.6 Based on 181 reviews

Your surprise Degusta Box • Enjoy 10 to 15 surprise products, many are completely new to the market! • Receive your Degusta Box every month filled with goodies. • All for much less than you would pay in the shops!...

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Bryony Ross
A complete shambles. Zero customer service.

Absolutely no customer service. I had ordered from Degusta before, and was happy with the products. However, a package with an advent calendar due to be delivered in November got lost, through the fault of Evri, not Degusta. Nevertheless, Degusta took weeks to reply to my messages, and instead of consulting with me as to what I wanted to do, which was to cancel, refused me that option, re-ordered the package, to arrive way too late for an advent calendar but worse still, to arrive at a time when there'll be nobody in the house to pick it up as everyone was away for Christmas. A complete shambles. It's ok if things go well, but the most basis customer service, such as a reply, would have been good. I will NEVER order from Degusta again. I've never experienced online shopping with zero customer service before.

1
Date of experience: Dec 20, 2024

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Business Details

  • Your surprise Degusta Box
    • Enjoy 10 to 15 surprise products, many are completely new to the market!
    • Receive your Degusta Box every month filled with goodies.
    • All for much less than you would pay in the shops!

  • language https://www.degustabox.com/en

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