We bought two bathroom fixtures at Ferguson Home. When the fixtures were delivered our plumber found that 2 of 4 screws that held the faucet handles in place on the vanity were missing. Someone along the manufacturer line had opened the screw packaging and removed them. It took Delta 19 days to deliver the replacement screws. This is completely unacceptable and irresponsible. This easily could have been sent by US mail in less than a week. It took Delta nine days internally before it was even sent to UPS for delivery. If this is an indication of their service and product support we will be better off to replace the faucets entirely when they break or fail over time. The faucets were $155 each
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The Delta Faucet brand delivers well-made, stylish faucets, shower heads and other kitchen and bathroom accessories. Browse now to customize your kitchen or bathroom.
