Chaotic customers service, mediocre at best quality Placed order in November. After hearing nothing for weeks, was informed the product I paid for weeks earlier was no longer available. After much debate, got a small discount… which was incorrectly applied so I was asked to pay part of it back. Was promised deliver before Christmas… which didn’t happen. When the product finally did arrive, my Christmas gift was the wrong size. Again having had to ask for it, meaningless discount on future order. Even simple plastic pages for a booklet for watch straps for free were too much to ask for. Terrible service for of mistakes and then stinginess?All of this would be half bearable if the product held up. It does not: wore the supposed alligator strap for an hour and it already bent out of shape (in winter, inside). Never again
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