My Insurance company arranged a repair with this firm and after receiveing about 5 texts before the arrival date that they were coming, they failed to turn up on the day! I texted the technician that was due to arrive who rudely said contact customer service as he told them previously he would not come. I rang customer service and after getting through from being cut off 2 times, they said they would invesitgate as it was news to them he was not turning up. I was advised to just wait around until I was contaced by someone in their org once they sorted it out.....Still waiting
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