I hadn't realized when I signed up with Deposit Photos that I was enrolled in auto-renew, which I don't like and don't do with any vendor/supplier I use. So when I received an email notice that a "package" had been renewed, I reached out right away and complained about that. I got an immediate response, was offered a partial credit, and my auto-renew for next year was disabled. And, I received my AMEX credit very quickly. All in all, a very good experience.
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