I went online to do a new purchase as I always have and found that I can no longer just buy a package of photos. The flow now just aggressively goads you into autorenew. Lots of emails. Lots of steps for cancelling autorenew. As soon as I logged in, I saw the same product I'd just purchased promoted to me for 70% less. I complained here (and initially gave a low rating because of the experience), then customer service reached out and and offered to apply the discount I saw to my recent purchase. They were polite, professional and very proactive. This is my revised review with a revised rating, as customer service really did make things right. Thanks much!
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