I needed a clipart with a transparent background and thought I purchased one since it specifically said "transparent background", and the picture indicated the expected "checkerboard" background that would indicate transparent. It downloaded with an actual checkerboard background and, when I asked customer service, they replied that, yes, it could be transparent, I could easily just remove the background with a program such as Adobe Illustrator. (If I HAD Adobe Illustrator, I wouldn't NEED to purchase a transparent background.)
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