depositphotos.com

4.4
4.4 Based on 3.1K reviews

DepositPhotos by VistaPrint is a global creative platform offering 300M+ free and licensed photos, videos, vectors, and audio for personal and commercial use. We also provide AI-powered tools, API integration, and rights-cleared datasets for AI training. ...

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customer
I had a very poor experience

I had a very poor experience: I bought a 10-image pack for 50 EUR via PayPal, but they charged me an extra 70.17 EUR on top of that. The AI chat support tried to brush me off with a 30% discount, calling it 'accommodating.' Only after I insistently demanded my money back was the refund suddenly triggered. It’s highly suspicious. Since this is all automated and no actual staff were involved, it feels like a calculated attempt to mislead customers. 'Nice try' is all I can say.Here my answer to the reply:That is not the point! You are misrepresenting the situation. An attempt was made to charge 70 Euros without any prior order. That is the issue! It is sad that this is even possible via PayPal, but it is clearly being exploited. This was an attempt to collect funds in a completely illegal manner!

1
Date of experience: Jan 28, 2026

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Business Details

  • DepositPhotos by VistaPrint is a global creative platform offering 300M+ free and licensed photos, videos, vectors, and audio for personal and commercial use. We also provide AI-powered tools, API integration, and rights-cleared datasets for AI training. Trusted by 40M+ users worldwide since 2009.

  • email support@depositphotos.com
  • call 18009808759
  • language https://depositphotos.com/

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