derilla.com

1.2
1.2 Based on 47 reviews

...

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KM51
Prepare for the worst!!!!

Have gone to edit yesterdays review exposing shocking upselling by Derilla and no longer public. I purchased 4 pillow deal two days ago. Had misleading upsale call one day ago which tried to trick me into spending a further £65 on pillow cases. I asked for refund by phone and by email because felt claims about pillow were misleading got hung up on. Followed up with email request told out of time as even though the order was not dispatched they were going to send it anyway. Despite writing a poor review on trust pilot I was called today with a further sales pitch. It feels like I am being harassed now. I have reported this company to the ukicc who regulate sales outside the UK.I was advised during the second sales call my details were being passed to customer services and they would be giving me a call. Four days on and still no call. I am not expecting this commonly to do anything to correct their mis-selling.

1
Date of experience: Sep 22, 2022

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