As other reviewers have mentioned, I bought the 2-in-1 trimmer. It worked for a few months, then just stopped. Customer service made me record a video to prove that it doesn't work, and then let me know that I would need to pay a shipping fee for a replacement after their finance department sent me an invoice. It's been almost 2 months and they refuse to send me the invoice. When I check in for an update, I receive the same 3 prepackaged responses telling me to check my inbox from time to time. I also told them I was going to dispute the charges because they aren't giving me a solution and they say we are giving you a solution if you pay the shipping fee....
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